FAQ - Hubbub

Frequently Asked Questions

Can I create a Hubbub for free?

Yes, the Hubbub app is completely free to download and use all features! You can also use the ilovehubbub.com website for free to browse any public hubbub poll and manage the hubbubs you post....the only thing you pay for is the 40 cents per vote download fee if you decide to view and analyze the wealth of data associated to each hubbub. There are no subscription fees at all for our services!

What are the types of accepted payment?

We accept credit and debit cards only at this time. They include VISA, MasterCard, American Express, Diners and Discover. As we move forward, more payment options will be made available to you.

What file types are supported for downloading data?

We download your data to a .csv or .xls file based on your selection at the time of download.

How can Hubbubs help my business?

Hubbubs add value in multiple ways. Polling your target audience increases engagement with your brand. It also checks the pulse of your target audience, allowing you to make informed business decisions based on actual customer feedback. Create Hubbubs to get ideas for future products, features, or campaigns. You can also search and filter responses to get specific key insights for different demographics.

What browsers and devices are supported by Hubbub?

Hubbubs are supported on all up-to-date browsers. You can use the app on any Apple or Android phone.

Do people need a Hubbub account to respond my Hubbub?

Yes, they do. New folks need to download the app and sign up for an account in order to browse, vote and comment.

Where can I download the Hubbub app?

The Hubbub app is available in the Apple Store and Google Play.

Can I provide you with feedback about Hubbub?

Yes! We want to hear from you. As a new company, you are an early adopter of our solution so your feedback is very important to us. Just use the Feedback links in the app and iLoveHubbub website or the Contact Us page here and you will be directed to a submission form. You can report a defect, tell us what you would like to see the solution do in the future, ask a question and just give us general information and encouragement!

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